Upgrade StorageReinstall / resync from Zotero server?
There is something very wrong with my local installation.
My library is huge, but it has essentially stopped automatically syncing -- even in Troubleshooting mode and after I disabled all plugins. In TS mode it will sync, but then stop, now it refuses to even update the display, it just shows a white screen and the "reading data" message, trying to update the advanced search for the unindexed files I made -- even though my cursor is on other collections.
I am not making headway with the unindexed files either. I have a whole conference with 400 papers that are in text -- I can select it, copy it to the abstract or a note and it is fine... It shows as "Indexed" but it appears in the search (attachment of type pdf where the content doesn't have a full stop. After opening it and copy and pasting the abstract and then reindexing, it sometimes disappears -- not always.
I am terrified that something will corrupt my data that I worked on so hard...
Can I simply uninstall it locally, delete the directory (or zip it and put it somewhere and reinstall from scratch, downloading my data from the server? I know it will take ages to sync...
Will I lose anything?
What are the risks?
Is there a better way?
My library is huge, but it has essentially stopped automatically syncing -- even in Troubleshooting mode and after I disabled all plugins. In TS mode it will sync, but then stop, now it refuses to even update the display, it just shows a white screen and the "reading data" message, trying to update the advanced search for the unindexed files I made -- even though my cursor is on other collections.
I am not making headway with the unindexed files either. I have a whole conference with 400 papers that are in text -- I can select it, copy it to the abstract or a note and it is fine... It shows as "Indexed" but it appears in the search (attachment of type pdf where the content doesn't have a full stop. After opening it and copy and pasting the abstract and then reindexing, it sometimes disappears -- not always.
I am terrified that something will corrupt my data that I worked on so hard...
Can I simply uninstall it locally, delete the directory (or zip it and put it somewhere and reinstall from scratch, downloading my data from the server? I know it will take ages to sync...
Will I lose anything?
What are the risks?
Is there a better way?
Can you provide a Debug ID for Zotero startup through a sync that shows a problem, using the Help → Debug Output Logging → "Restart with Logging Enabled…" option? Forget about full-text indexing for the moment.
It generated Debug ID 1235990506.
All my plugins are disabled.
Also, you need to say in your subject line when you’re running the beta.
Opening the View Debug Info is non-responding
https://s3.amazonaws.com/zotero.org/images/forums/u6228085/putad3rl8122dg8dm666.png
This makes Zotero non-responsive, and no matter how long I "wait for the application", it never returns.
What did you mean above by "Reading data"?
I will return to this effort after work...
At lunch, it was indicating "synced 5 hours ago"
I submitted the log with Debug ID D123255374