Unable to logg into Zotero with iPad

bobh123
I am trying to get Zotero to work on my iPad. I downloaded the Zotero app. When I enter my username and password (either by directly typing them or by using a password manager to fill them in) and check and pass the Cloudflare test, I get either (a) the same blank log in screen again asking for username, password and Cloudflare, or (b) a Zotero.org screen suggesting I download Zotero for iOS. I seem to be in an endless loop. I've deleted and reinstalled the Zotero app on the iPad a couple of times with no effect. If I try to log into Zotero on the iPad using Safari, after putting in my userame and password I get the same screen suggesting I download Zotero for iOS. I've turned off my VPN, so that shouldn't be the problem. I can successfully sign into Zotero on my PC with the same username and password I used on the iPad. I don't know what else I can do to get out of this cycle and connect my iPad to my Zotero account. The iOS is 26.3.1. Thanks for your help
  • bobh123
    Just deleted Zotero app from the iPad, then reinstalled it. Same result. When logging in I input my username and password and verify it is me, tap "log in," and it takes me back to the log in screen with all fields blank. Same process and result if I try to log in to the Zotero web page through Safari. I'd like to be able to use Zotero on my iPad, but right now I'm dead in the water. Help!
  • bobh123
    For reasons I cannot explain, my iPad now is connecting to Zotero. So, all is now good.
  • Argonnepin
    I have a very similar issue.

    I can log in to Zotero successfully through DuckDuckGo on both my PC and iPad. However, I cannot log in through either the Zotero app or Safari on my iPad.

    When I enter my username and password, the login page simply reloads and asks me to log in again, creating an endless loop.

    I also tried using a passkey, but I receive an "Authentication failed" message.

    I've already deleted and reinstalled the Zotero app several times, but the problem persists.

    My iPad is running iPadOS 26.5.

    Has anyone found a solution to this issue?
  • fcheslack Zotero Team
    @Argonnepin

    See https://forums.zotero.org/discussion/comment/514592/#Comment_514592
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