Add/Edit Citation button not working properly

Ane_Mulder
After the automatic update to Zotero 9 my Add/Edit Citation button is not working properly. After clicking on the button in my Word document, a pane appears with the title "Search for items to add to the citation" and underneath "No selected or open items" is visible. When selecting a book title, the item becomes blue, but nothing else is happening to help me to add a new note or edit an existing note? What is the problem and how can I solve it to continue working on my thesis in the way before by adding and editing citation in my footnotes? Ane Mulder
  • poettli
    If I understand correctly, you just need to hit "Enter" twice on your keyboard, or click the check mark (Accept) at the top right of this window.
  • Ane_Mulder
    Thanks for your response. I applied your comments to the window pane, but neither the "enter" twice nor the clicking on the check mark (accept) had an effect. The footnote number, however, appeared in my text right after clicking the button with {Citation}, but the making of my footnote, the citation, did not. If you have any further suggestions, please do so.
  • dstillman Zotero Team
    To be clear, you need to 1) add the item to the citation with Enter/Return, double-click, or the + button and then 2) accept the dialog by pressing Enter/Return again or clicking the checkmark button.

    If that's not working for you, can you provide a screenshot of what you're seeing on screen?
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