Report ID: 585112557. Error on Opening Zotero 9.0.3
First time I open Zotero it takes two minutes or so to open, then shows error message. I cannot save to Zotero from Chrome until I click the recycle button (scan to Zotero). This again takes another 2 miinutes or so but comes up without error message and everything is fine.
Check on database integrity showed no errors.
This is Zotero 9.0.3, Chrome Version 148.0.7778.97 (Official Build) (64-bit), on Windows OS version 22H2.
This is the complete error message from Report ID: 585112557:
Report ID: 585112557
1778677282069 addons.xpi WARN Force scan SCOPE_APPLICATION (app-builtin-addons location missing from XPIStates)
[JavaScript Error: "Error: Failed to load resource://services-settings/remote-settings.sys.mjs"]
While creating services from category 'profile-after-change', could not create service for entry 'RemotePermissionService', contract ID '@mozilla.org/remote-permission-service;1'
[JavaScript Error: "Error: Failed to load resource://services-settings/remote-settings.sys.mjs" {file: "resource://gre/modules/EssentialDomainsRemoteSettings.sys.mjs" line: 41}]
[JavaScript Error: "Error: Failed to load resource://services-settings/remote-settings.sys.mjs" {file: "resource://gre/modules/SimpleURIUnknownSchemesRemoteObserver.sys.mjs" line: 45}]
[JavaScript Error: "ItemTreeColumnManager: The 'defaultIn' property is deprecated. Use 'enabledTreeIDs' instead."]
[JavaScript Error: "ItemTreeColumnManager: The 'disableIn' property is deprecated. Use 'enabledTreeIDs' instead."]
[JavaScript Error: "ItemTreeColumnManager: The 'defaultIn' property is deprecated. Use 'enabledTreeIDs' instead."]
[JavaScript Error: "ItemTreeColumnManager: The 'disableIn' property is deprecated. Use 'enabledTreeIDs' instead."]
[JavaScript Error: "ItemTreeColumnManager: The 'defaultIn' property is deprecated. Use 'enabledTreeIDs' instead."]
[JavaScript Error: "ItemTreeColumnManager: The 'disableIn' property is deprecated. Use 'enabledTreeIDs' instead."]
[JavaScript Error: "ItemTreeColumnManager: Error: Option ["iconPath"] must be string, got object"]
[JavaScript Error: "ItemTreeColumnManager: The 'defaultIn' property is deprecated. Use 'enabledTreeIDs' instead."]
[JavaScript Error: "ItemTreeColumnManager: The 'disableIn' property is deprecated. Use 'enabledTreeIDs' instead."]
[JavaScript Error: "uncaught exception: undefined"]
[JavaScript Error: "Style with ID D:\Zotero\custom already loaded from custom.csl" {file: "chrome://zotero/content/xpcom/style.js" line: 210}]
_readStylesFromDirectory@chrome://zotero/content/xpcom/style.js:210:32
[JavaScript Error: "ERR_getLongDoi(10/29/canada-nuclear-weapons-ban/): Error: HTTP GET https://doi.org/api/handles/10/29/canada-nuclear-weapons-ban/ failed with status code 404:
{"responseCode":100,"handle":"10/29/canada-nuclear-weapons-ban/"}"]
[JavaScript Error: "ERR_getLongDoi(10/25/what-does-bc-election-outcome-really-mean/): Error: HTTP GET https://doi.org/api/handles/10/25/what-does-bc-election-outcome-really-mean/ failed with status code 404:
{"responseCode":100,"handle":"10/25/what-does-bc-election-outcome-really-mean/"}"]
[JavaScript Error: "ERR_getLongDoi(10/the-revolutionary-diane-di-prima-dies-at-86): Error: HTTP GET https://doi.org/api/handles/10/the-revolutionary-diane-di-prima-dies-at-86 failed with status code 404:
{"responseCode":100,"handle":"10/the-revolutionary-diane-di-prima-dies-at-86"}"]
[JavaScript Error: "ERR_getLongDoi(https://thetyee.ca/analysis/2019/10/22/trudeau-electoral-reform-broken-promise/): Error: HTTP GET https://doi.org/api/handles/https://thetyee.ca/analysis/2019/10/22/trudeau-electoral-reform-broken-promise/ failed with status code 404:
{"responseCode":100,"message":"HandleException (SERVICE_NOT_FOUND) Unable to find service for prefix 0.NA/HTTPS:; prefix resolution response: Error(100): HANDLE NOT FOUND","handle":"https://thetyee.ca/analysis/2019/10/22/trudeau-electoral-reform-broken-promise/"}"]
[JavaScript Error: "ERR_getLongDoi(https://thetyee.ca/analysis/2019/10/22/what-now-climate-emergency/): Error: HTTP GET https://doi.org/api/handles/https://thetyee.ca/analysis/2019/10/22/what-now-climate-emergency/ failed with status code 404:
{"responseCode":100,"message":"HandleException (SERVICE_NOT_FOUND) Unable to find service for prefix 0.NA/HTTPS:; prefix resolution response: Error(100): HANDLE NOT FOUND","handle":"https://thetyee.ca/analysis/2019/10/22/what-now-climate-emergency/"}"]
[JavaScript Error: "ERR_getLongDoi(https://thetyee.ca/analysis/2019/10/22/trudeau-second-chance-daunting-task/): Error: HTTP GET https://doi.org/api/handles/https://thetyee.ca/analysis/2019/10/22/trudeau-second-chance-daunting-task/ failed with status code 404:
{"responseCode":100,"message":"HandleException (SERVICE_NOT_FOUND) Unable to find service for prefix 0.NA/HTTPS:; prefix resolution response: Error(100): HANDLE NOT FOUND","handle":"https://thetyee.ca/analysis/2019/10/22/trudeau-second-chance-daunting-task/"}"]
[JavaScript Error: "ERR_getLongDoi(https://thetyee.ca/analysis/2019/10/22/user-guide-minority-government/): Error: HTTP GET https://doi.org/api/handles/https://thetyee.ca/analysis/2019/10/22/user-guide-minority-government/ failed with status code 404:
{"responseCode":100,"message":"HandleException (SERVICE_NOT_FOUND) Unable to find service for prefix 0.NA/HTTPS:; prefix resolution response: Error(100): HANDLE NOT FOUND","handle":"https://thetyee.ca/analysis/2019/10/22/user-guide-minority-government/"}"]
[JavaScript Error: "ERR_getLongDoi(https://thetyee.ca/news/2019/10/22/election-night-may-singh-wilson-raybould/): Error: HTTP GET https://doi.org/api/handles/https://thetyee.ca/news/2019/10/22/election-night-may-singh-wilson-raybould/ failed with status code 404:
{"responseCode":100,"message":"HandleException (SERVICE_NOT_FOUND) Unable to find service for prefix 0.NA/HTTPS:; prefix resolution response: Error(100): HANDLE NOT FOUND","handle":"https://thetyee.ca/news/2019/10/22/election-night-may-singh-wilson-raybould/"}"]
[JavaScript Error: "[Scite Zotero] bootstrap: onMainWindowLoad"]
[JavaScript Error: "ChromeUtils.import() has been removed. Use importESModule():
ChromeUtils.importESModule("resource://gre/modules/Console.sys.mjs");"]
[JavaScript Error: "uncaught exception: undefined" {file: "chrome://zotero/content/xpcom/file.js" line: 339}]
[JavaScript Error: "TimeoutError: " {file: "chrome://zotero/content/xpcom/db.js" line: 1507}]
[JavaScript Error: "TimeoutError" {file: "chrome://zotero/content/xpcom/db.js" line: 0}]
[JavaScript Error: "TimeoutError" {file: "chrome://zotero/content/xpcom/db.js" line: 0}]
appName => Zotero, version => 9.0.3 (x64), os => Windows 10.0 19045, locale => en-GB, extensions => Scite Zotero Plugin (V7+) (2.0.5, extension), Better BibTeX for Zotero (9.0.23, extension)
Check on database integrity showed no errors.
This is Zotero 9.0.3, Chrome Version 148.0.7778.97 (Official Build) (64-bit), on Windows OS version 22H2.
This is the complete error message from Report ID: 585112557:
Report ID: 585112557
1778677282069 addons.xpi WARN Force scan SCOPE_APPLICATION (app-builtin-addons location missing from XPIStates)
[JavaScript Error: "Error: Failed to load resource://services-settings/remote-settings.sys.mjs"]
While creating services from category 'profile-after-change', could not create service for entry 'RemotePermissionService', contract ID '@mozilla.org/remote-permission-service;1'
[JavaScript Error: "Error: Failed to load resource://services-settings/remote-settings.sys.mjs" {file: "resource://gre/modules/EssentialDomainsRemoteSettings.sys.mjs" line: 41}]
[JavaScript Error: "Error: Failed to load resource://services-settings/remote-settings.sys.mjs" {file: "resource://gre/modules/SimpleURIUnknownSchemesRemoteObserver.sys.mjs" line: 45}]
[JavaScript Error: "ItemTreeColumnManager: The 'defaultIn' property is deprecated. Use 'enabledTreeIDs' instead."]
[JavaScript Error: "ItemTreeColumnManager: The 'disableIn' property is deprecated. Use 'enabledTreeIDs' instead."]
[JavaScript Error: "ItemTreeColumnManager: The 'defaultIn' property is deprecated. Use 'enabledTreeIDs' instead."]
[JavaScript Error: "ItemTreeColumnManager: The 'disableIn' property is deprecated. Use 'enabledTreeIDs' instead."]
[JavaScript Error: "ItemTreeColumnManager: The 'defaultIn' property is deprecated. Use 'enabledTreeIDs' instead."]
[JavaScript Error: "ItemTreeColumnManager: The 'disableIn' property is deprecated. Use 'enabledTreeIDs' instead."]
[JavaScript Error: "ItemTreeColumnManager: Error: Option ["iconPath"] must be string, got object"]
[JavaScript Error: "ItemTreeColumnManager: The 'defaultIn' property is deprecated. Use 'enabledTreeIDs' instead."]
[JavaScript Error: "ItemTreeColumnManager: The 'disableIn' property is deprecated. Use 'enabledTreeIDs' instead."]
[JavaScript Error: "uncaught exception: undefined"]
[JavaScript Error: "Style with ID D:\Zotero\custom already loaded from custom.csl" {file: "chrome://zotero/content/xpcom/style.js" line: 210}]
_readStylesFromDirectory@chrome://zotero/content/xpcom/style.js:210:32
[JavaScript Error: "ERR_getLongDoi(10/29/canada-nuclear-weapons-ban/): Error: HTTP GET https://doi.org/api/handles/10/29/canada-nuclear-weapons-ban/ failed with status code 404:
{"responseCode":100,"handle":"10/29/canada-nuclear-weapons-ban/"}"]
[JavaScript Error: "ERR_getLongDoi(10/25/what-does-bc-election-outcome-really-mean/): Error: HTTP GET https://doi.org/api/handles/10/25/what-does-bc-election-outcome-really-mean/ failed with status code 404:
{"responseCode":100,"handle":"10/25/what-does-bc-election-outcome-really-mean/"}"]
[JavaScript Error: "ERR_getLongDoi(10/the-revolutionary-diane-di-prima-dies-at-86): Error: HTTP GET https://doi.org/api/handles/10/the-revolutionary-diane-di-prima-dies-at-86 failed with status code 404:
{"responseCode":100,"handle":"10/the-revolutionary-diane-di-prima-dies-at-86"}"]
[JavaScript Error: "ERR_getLongDoi(https://thetyee.ca/analysis/2019/10/22/trudeau-electoral-reform-broken-promise/): Error: HTTP GET https://doi.org/api/handles/https://thetyee.ca/analysis/2019/10/22/trudeau-electoral-reform-broken-promise/ failed with status code 404:
{"responseCode":100,"message":"HandleException (SERVICE_NOT_FOUND) Unable to find service for prefix 0.NA/HTTPS:; prefix resolution response: Error(100): HANDLE NOT FOUND","handle":"https://thetyee.ca/analysis/2019/10/22/trudeau-electoral-reform-broken-promise/"}"]
[JavaScript Error: "ERR_getLongDoi(https://thetyee.ca/analysis/2019/10/22/what-now-climate-emergency/): Error: HTTP GET https://doi.org/api/handles/https://thetyee.ca/analysis/2019/10/22/what-now-climate-emergency/ failed with status code 404:
{"responseCode":100,"message":"HandleException (SERVICE_NOT_FOUND) Unable to find service for prefix 0.NA/HTTPS:; prefix resolution response: Error(100): HANDLE NOT FOUND","handle":"https://thetyee.ca/analysis/2019/10/22/what-now-climate-emergency/"}"]
[JavaScript Error: "ERR_getLongDoi(https://thetyee.ca/analysis/2019/10/22/trudeau-second-chance-daunting-task/): Error: HTTP GET https://doi.org/api/handles/https://thetyee.ca/analysis/2019/10/22/trudeau-second-chance-daunting-task/ failed with status code 404:
{"responseCode":100,"message":"HandleException (SERVICE_NOT_FOUND) Unable to find service for prefix 0.NA/HTTPS:; prefix resolution response: Error(100): HANDLE NOT FOUND","handle":"https://thetyee.ca/analysis/2019/10/22/trudeau-second-chance-daunting-task/"}"]
[JavaScript Error: "ERR_getLongDoi(https://thetyee.ca/analysis/2019/10/22/user-guide-minority-government/): Error: HTTP GET https://doi.org/api/handles/https://thetyee.ca/analysis/2019/10/22/user-guide-minority-government/ failed with status code 404:
{"responseCode":100,"message":"HandleException (SERVICE_NOT_FOUND) Unable to find service for prefix 0.NA/HTTPS:; prefix resolution response: Error(100): HANDLE NOT FOUND","handle":"https://thetyee.ca/analysis/2019/10/22/user-guide-minority-government/"}"]
[JavaScript Error: "ERR_getLongDoi(https://thetyee.ca/news/2019/10/22/election-night-may-singh-wilson-raybould/): Error: HTTP GET https://doi.org/api/handles/https://thetyee.ca/news/2019/10/22/election-night-may-singh-wilson-raybould/ failed with status code 404:
{"responseCode":100,"message":"HandleException (SERVICE_NOT_FOUND) Unable to find service for prefix 0.NA/HTTPS:; prefix resolution response: Error(100): HANDLE NOT FOUND","handle":"https://thetyee.ca/news/2019/10/22/election-night-may-singh-wilson-raybould/"}"]
[JavaScript Error: "[Scite Zotero] bootstrap: onMainWindowLoad"]
[JavaScript Error: "ChromeUtils.import() has been removed. Use importESModule():
ChromeUtils.importESModule("resource://gre/modules/Console.sys.mjs");"]
[JavaScript Error: "uncaught exception: undefined" {file: "chrome://zotero/content/xpcom/file.js" line: 339}]
[JavaScript Error: "TimeoutError: " {file: "chrome://zotero/content/xpcom/db.js" line: 1507}]
[JavaScript Error: "TimeoutError" {file: "chrome://zotero/content/xpcom/db.js" line: 0}]
[JavaScript Error: "TimeoutError" {file: "chrome://zotero/content/xpcom/db.js" line: 0}]
appName => Zotero, version => 9.0.3 (x64), os => Windows 10.0 19045, locale => en-GB, extensions => Scite Zotero Plugin (V7+) (2.0.5, extension), Better BibTeX for Zotero (9.0.23, extension)
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adamsmithTest in troubleshooting mode -- I'd suspect one of your plugins: going by the errors more likely Scite than BBT.
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kwsmithedited 21 days agoIt may be the Better BibTex for Zotero plugin. I disabled it and Zotero 9.0.3 opens without the above error.
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