Errors ecountered when trying to import from arxiv.org

Danny1081
I cannot import arxiv papers to my Zotero in my Firefox for some reasons I don't know, but I was able to do this before the last Zotero Connector update. It got stuck somehow when trying to download the PDF. Anyone know if there is a bug or how to solve this issue?
https://s3.amazonaws.com/zotero.org/images/forums/u16426761/yysf63ofxnle3tadzglc.png
My configuration:
Zotero Connector 5.0.202 (last updated May 7)
Firefox 150.0.2 (aarch64)
Apple MacBook 2025 M4
  • dstillman Zotero Team
    We always need an example URL for problems with saving.

    This is usually just arXiv servers being down, but if you provide a Debug ID from the Connector for reloading the page and trying to save, we can say more.
  • Danny1081
    D1882197793
    Thanks!
  • dstillman Zotero Team
    You have to reload the page, not just click the save button again. (That just reopens the popup.)
  • Danny1081
    Oh, after clearing the cookies of arxiv and reloading it several times, it works. Thanks!
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