Zotero 9: not able to Add/Edit Citation into my Word Document

dstillman · 2026-05-08T13:47:33+00:00

This discussion was created from comments split from: Word AddIn does not work after Zotero 9 Udate.

prahanthan · 2026-05-08T13:47:07+00:00

i am writing my thesis with Zotero, so far it worked perfect.
After updating to Zotero 9 today, I am not able to Add/Edit Citation into my Word Document anymore. Its repeating after troubleshoot.

https://s3.amazonaws.com/zotero.org/images/forums/u13447978/nkezz319231gp6x1ie9w.png

dstillman · 2026-05-08T13:47:56+00:00

Can you provide a Report ID after this occurs?

If it works in a new, empty document, see Troubleshooting Errors in Word Processor Documents for the existing document.