Upgrade StorageZotero 9 crashes after installing Zotero Spotlight plugin
Report ID:D1946009407
Description:
After installing the Zotero Spotlight plugin, Zotero immediately triggers an "Application Not Responding" error.
Environment:
OS: macOS Monterey 12.7.6
Zotero Version: 9
Hardware: MacBook air Intel
Steps to reproduce:
1.Launch Zotero.
2.Open "Add-on Market for Zotero" and install the Zotero Spotlight plugin.
3.Zotero crashes or hangs with the message "Application Not Responding."
Additional Context:
Previously on Zotero 8, the plugin was functional, but I still encountered "Application Not Responding" specifically when closing the application. The issue would resolve if the plugin was temporarily disabled before exiting. However, on Zotero 9, the crash occurs immediately upon installation/startup.
Description:
After installing the Zotero Spotlight plugin, Zotero immediately triggers an "Application Not Responding" error.
Environment:
OS: macOS Monterey 12.7.6
Zotero Version: 9
Hardware: MacBook air Intel
Steps to reproduce:
1.Launch Zotero.
2.Open "Add-on Market for Zotero" and install the Zotero Spotlight plugin.
3.Zotero crashes or hangs with the message "Application Not Responding."
Additional Context:
Previously on Zotero 8, the plugin was functional, but I still encountered "Application Not Responding" specifically when closing the application. The issue would resolve if the plugin was temporarily disabled before exiting. However, on Zotero 9, the crash occurs immediately upon installation/startup.
After double-checking, I realized it was my own mistake—I hadn't cleared the legacy plugin cache in time. After manually deleting the addonStartup.json.lz4 file to reset the plugin startup state, everything is now working perfectly!
Thank you!