Upgrade Storage"User canceled primary password entry" error while logging into Zotero - Report ID: 1007980807
I've had sync set up on Zotero across devices for a few months now, but this morning sync was turned off on my desktop app and I get the above error when I try to turn it back on.
I found a previous discussion on the forums (691250469) with a similar issue, but the latest message on it seemed to indicate the bug had been fixed. Would the solution suggested in this previous thread still apply (close the application, delete "key4.db" and "logins.json", restart the app)?
I found a previous discussion on the forums (691250469) with a similar issue, but the latest message on it seemed to indicate the bug had been fixed. Would the solution suggested in this previous thread still apply (close the application, delete "key4.db" and "logins.json", restart the app)?
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dstillman Zotero TeamStart by updating to Zotero 8. If you're still having trouble, provide a Debug ID for Zotero startup through reproducing this, using the Help → Debug Output Logging → "Restart with Logging Enabled…" option.
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DilshaAppuHennadiThank you so much for your quick response! I hadn't realized there was an update, sync works now!