Group members not seeing library items

dstillman · 2026-04-03T17:58:04+00:00

This discussion was created from comments split from: Zotero Groups.

AdeleEff · 2026-04-03T17:35:08+00:00

I have the converse problem. I have shared my Zotero library with a group. Individuals have been added to that group.

This is the use case I'm after; "Data syncing syncs library items, but doesn't sync attached files (PDFs, audio and video files, images, etc.).

My sync settings look like this

https://s3.amazonaws.com/zotero.org/images/forums/u5740425/losulj5bs5u4sihov6a8.png

https://s3.amazonaws.com/zotero.org/images/forums/u5740425/tm5c6ny8a70evwznmlxv.png

The individuals in the designated group see "No items in this view". What more do I need to do to sync? Do all of group members have to be set to "owner" in the group?

Do I need to reset sync?

(Related question: Do the group members need the Zotero desktop app or can they use web Zotero to access the shared library?)

dstillman · 2026-04-03T17:59:54+00:00

(Please start new threads for new issues. I've moved this to a new thread.)

I'm not totally clear what the issue is that you're describing. If you're saying that group members aren't seeing items you've added to the group, see Changes Not Syncing.

dstillman · 2026-04-03T18:00:59+00:00

(And to be clear, if you're trying to avoid syncing files with a group, you should disable files for that group in the group settings online, not disable group file syncing for your own installation, which is just for controlling what you download to that computer.)

AdeleEff · 2026-04-03T18:11:48+00:00

Group members don't see anything at all in the shared library. It is blank.

The individuals in the designated group see "No items in this view".

(Per your instruction, I changed the syncing files settings re my personal settings and the group settings, thanks.)

Does Changes Not Syncing still apply? No one is seeing anything in the group library, not even me, the owner. My view of the group library:

https://s3.amazonaws.com/zotero.org/images/forums/u5740425/nvd5vlrrqbiucrbn2uno.png

dstillman · 2026-04-03T18:44:56+00:00

Is this just your same question from last year, which you never followed up on?

https://forums.zotero.org/discussion/126962/debug-id-d1825436250-group-library-has-no-content

I'm not really clear what you're expecting here? Your one group library is just an empty group library that's never had any data added to it.

AdeleEff · 2026-04-03T19:33:12+00:00

I replied in https://forums.zotero.org/discussion/126962/debug-id-d1825436250-group-library-has-no-content. My personal Web Zotero and desktop Zotero on all my devices contain the expected content and all sync properly, so I'm not sure how I can use debug.

How do I move the content into the group library if not by syncing?

dstillman · 2026-04-03T19:39:54+00:00

Let's continue in your original thread:

https://forums.zotero.org/discussion/comment/510376/#Comment_510376