Report ID: 963462326 - "There was an error starting Zotero"

Luram
edited 29 days ago
Hi everyone,

an error occurred when I opened Zotero today.
I've tried to restart my computer but that didn't do anything.

I managed to navigate to Help and reported the error. This is the ID I got from that:
963462326

The error message gave me this code:
openConnection/</<@resource://gre/modules/Sqlite.sys.mjs:1406:23

What does that mean?
I'm grateful for every advice :)

Technical details on my device:
Windows 11 23H2
Intel(R) Pentium(R) CPU GOLD 6500Y @ 1.10GHz 1.61 GHz
System type 64-bit operating system, x64-based processor

My zotero beta-version is the most recent one:
9.0-beta.3+f21e1b2d3 (64-bit)

Thank you all!
  • dstillman Zotero Team
    NS_ERROR_STORAGE_IOERR
    Is D: a network drive?
  • Luram
    It's a SD
  • dstillman Zotero Team
    And it has worked before? This is a generic storage error, so there's not much we can tell you, but an SD card isn't a particularly reliable storage method.
  • Luram
    Yes, it has worked before. I've used that for a year now.
  • dstillman Zotero Team
    Best we can suggest is to switch back to the local disk.
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