Upgrade StorageReport ID: 963462326 - "There was an error starting Zotero"
Hi everyone,
an error occurred when I opened Zotero today.
I've tried to restart my computer but that didn't do anything.
I managed to navigate to Help and reported the error. This is the ID I got from that:
963462326
The error message gave me this code:
openConnection/</<@resource://gre/modules/Sqlite.sys.mjs:1406:23
What does that mean?
I'm grateful for every advice :)
Technical details on my device:
Windows 11 23H2
Intel(R) Pentium(R) CPU GOLD 6500Y @ 1.10GHz 1.61 GHz
System type 64-bit operating system, x64-based processor
My zotero beta-version is the most recent one:
9.0-beta.3+f21e1b2d3 (64-bit)
Thank you all!
an error occurred when I opened Zotero today.
I've tried to restart my computer but that didn't do anything.
I managed to navigate to Help and reported the error. This is the ID I got from that:
963462326
The error message gave me this code:
openConnection/</<@resource://gre/modules/Sqlite.sys.mjs:1406:23
What does that mean?
I'm grateful for every advice :)
Technical details on my device:
Windows 11 23H2
Intel(R) Pentium(R) CPU GOLD 6500Y @ 1.10GHz 1.61 GHz
System type 64-bit operating system, x64-based processor
My zotero beta-version is the most recent one:
9.0-beta.3+f21e1b2d3 (64-bit)
Thank you all!
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dstillman Zotero TeamIs D: a network drive?
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LuramIt's a SD
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dstillman Zotero TeamAnd it has worked before? This is a generic storage error, so there's not much we can tell you, but an SD card isn't a particularly reliable storage method.
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LuramYes, it has worked before. I've used that for a year now.
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dstillman Zotero TeamBest we can suggest is to switch back to the local disk.