File sync

oliviaburchietti · 2026-02-02T15:00:43+00:00

I have a personal Zotero account where I have been collecting files for many years, with notes and underlining. A while ago, I have finished the online storage space. So, the latest files I have been working with are not synchronised.
Now I have the access to a new institutional account providing unlimited storage. I have already tried to migrate, but, even though all the files are saved there, I loose the notes and underlining from my files. How can I solve this?

dstillman · 2026-02-02T15:01:06+00:00

There's nothing to migrate. You should delete the new account and add your institutional email address to your current account.

dstillman · 2026-02-02T15:01:58+00:00

(This is assuming you didn't already switch accounts and delete your local data when prompted.)

oliviaburchietti · 2026-02-02T15:05:34+00:00

Ok, perfect, thank you so much.