File sync

oliviaburchietti

I have a personal Zotero account where I have been collecting files for many years, with notes and underlining. A while ago, I have finished the online storage space. So, the latest files I have been working with are not synchronised.
Now I have the access to a new institutional account providing unlimited storage. I have already tried to migrate, but, even though all the files are saved there, I loose the notes and underlining from my files. How can I solve this?

dstillman

There's nothing to migrate. You should delete the new account and add your institutional email address to your current account.

dstillman

(This is assuming you didn't already switch accounts and delete your local data when prompted.)

oliviaburchietti

Ok, perfect, thank you so much.