Zotero Connector Chrome Snapshots
Hello,
My Zotero Connector in Chrome is no longer able to import article data and only saves snapshots instead. When I open an abstract on PubMed, the connector always stays on the “website” icon and does not recognize that it is an article. In Edge, everything works fine.
I have reinstalled the connector several times and updated the translators, but the problem persists. The error message can be seen in the attached image. What else can I try to fix this issue?
https://s3.amazonaws.com/zotero.org/images/forums/u11639107/9iwhvtjnw8pd0e8qxgu9.png
My Zotero Connector in Chrome is no longer able to import article data and only saves snapshots instead. When I open an abstract on PubMed, the connector always stays on the “website” icon and does not recognize that it is an article. In Edge, everything works fine.
I have reinstalled the connector several times and updated the translators, but the problem persists. The error message can be seen in the attached image. What else can I try to fix this issue?
https://s3.amazonaws.com/zotero.org/images/forums/u11639107/9iwhvtjnw8pd0e8qxgu9.png
Upgrade Storage
When I disabled all other Chrome extensions, it worked. I then re-enabled the extensions step by step, and it now seems that the Paperpal extension somehow interferes with the Zotero Connector.