Upgrade StorageUnlimited quota, but receiving message that I'm out of storage
Hi - I have a message in my desktop app that says i've reached my file storage quota, but when i click open account settings, it confirms that my quota (through my Harvard account) is unlimited - screenshots attached. Trying to figure out how to rectify this...thanks!
https://s3.amazonaws.com/zotero.org/images/forums/u13725374/vue5xrd4l8b4o9q2cttg.png
https://s3.amazonaws.com/zotero.org/images/forums/u13725374/wt3tuv0i7l3ojk7grvqg.png
https://s3.amazonaws.com/zotero.org/images/forums/u13725374/vue5xrd4l8b4o9q2cttg.png
https://s3.amazonaws.com/zotero.org/images/forums/u13725374/wt3tuv0i7l3ojk7grvqg.png
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dstillmanedited 2 days agoYou're not syncing with this account. Check your Sync settings in Zotero. You should then delete this account and add this email address to the account you're syncing with.