Upload - JavaScript Error: Component returned failure code: 0x80004005

SEIUS
Report ID: 1307410832

Error Message Text: [JavaScript Error: "[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsILocalFile.getRelativeDescriptor]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://zotero/content/xpcom/attachments.js :: getPath :: line 988" data: no]" {file: "file:///C:/Documents%20and%20Settings/Victoria%20Clark/Application%20Data/Mozilla/Firefox/Profiles/r694ja68.default/zotero/translators/RIS.js" line: 0}]

I'm using Zotero 2.0b7.6, Firefox 3.5.6, Windows XP

I'm uploading a large RIS file with notes and attachments (though I've also tested this with smaller portions of the file with the same result) to a Group Library.This has been reproduced a few times after restarting firefox. Steps taken to reproduce this error below:
1. Click "Import"
2. Select appropriate .txt file (a .txt file converted from EndNote with appropriate file paths)
3. Zotero shows "Importing items..." dialogue box, then displays message "An error occurred while trying to import the selected file. Please ensure the file is valid and try again."

thanks in advance for any thoughts you have. I uploaded a similar .txt file earlier today without a problem.

Tory
  • dstillman
    Can you provide a Debug ID for the import attempt?
  • SEIUS
    Debug ID: D1745989936
  • SEIUS
    Still having the same exact error message 3 days later. At some point 3 days ago a few of the references in question showed up in my library, but only a small portion. Any thoughts?
  • SEIUS
    I resolved the original issue of uploading the files to my group library. The issue was that the original EndNote library contained about 10 references that had multiple file attachments and one reference with a long note, and both of these didn’t import properly into the text file. In both cases each line item was not preceded with a categorization code and therefore did not import properly into Zotero. I went back and manually changed all attachment line items from Format-A to Format-B

    Format-A

    L1 - file:// ...file1.pdf
    file:// ...file2.pdf

    Format B

    L1 - file:// ...file1.pdf
    L1 - file:// ...file2.pdf

    and all note line items from Format-C to Format-D

    Format-C

    N1 - this text is so long that it
    uses 2 lines

    Format-D

    N1 - this text is so long that it uses 2 lines

    Now I'm having sync issues, and I'm not sure if they are related.
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