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Report ID: 1317174076
Hi, I tried to sync my Zotero library in the desktop app but has not been working. I re-installed Zotero, logged in the account without problem, but library cannot sync.
I attached screenshots of: how it appears (loading items forever) and logged in account in "Zotero Preferences" -> "Sync". Thank you for your time and support!
https://s3.amazonaws.com/zotero.org/images/forums/u12876002/sa860vkwf9szecnmv2s7.png
https://s3.amazonaws.com/zotero.org/images/forums/u12876002/w92xh60ayy6uavykizx1.png
Hi, I tried to sync my Zotero library in the desktop app but has not been working. I re-installed Zotero, logged in the account without problem, but library cannot sync.
I attached screenshots of: how it appears (loading items forever) and logged in account in "Zotero Preferences" -> "Sync". Thank you for your time and support!
https://s3.amazonaws.com/zotero.org/images/forums/u12876002/sa860vkwf9szecnmv2s7.png
https://s3.amazonaws.com/zotero.org/images/forums/u12876002/w92xh60ayy6uavykizx1.png
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dstillmanYou're running a version of Zotero from November 2022. You should install the latest version from the download page and figure out why you haven't received automatic updates in years.