Synchronisation problem - ID rapport 868416534
Hello,
I use two computers to manage my bibliography. Both are connected to the same Zotero account and, thanks to synchronisation, I can access my data on either one. However, for a few days now, synchronisation has only been possible from one of the two computers and I can no longer synchronise my group libraries, for example.
I haven't changed any of my settings between when it was working and now.
I reported this error in the rapport 868416534.
Thank you in advance for your help!
Best regards,
I use two computers to manage my bibliography. Both are connected to the same Zotero account and, thanks to synchronisation, I can access my data on either one. However, for a few days now, synchronisation has only been possible from one of the two computers and I can no longer synchronise my group libraries, for example.
I haven't changed any of my settings between when it was working and now.
I reported this error in the rapport 868416534.
Thank you in advance for your help!
Best regards,
This is the Debug ID : D648361185
I restart the computer but nothing changed.
Thanks a lot for your help
Thanks for your help!
Sorry for my late reply, but I thought the problem had been solved, but it hasn't.
Here is the debug ID D1419108081
I hope this is the correct information you needed to help me. If it's not the right handling, please let me know.
Thank you for your help again
All the best,
Can you explain what the actual problem is that you're currently seeing?
However, when I try to synchronise the group libraries (which belong to me) with my laptop, it no longer works.
I can find all my references in my group libraries on the PC and online, but not on the laptop. And I can't work out which setting is causing the problem.