Problems with Ovid Translator

maier.de · October 29, 2024

I've just tried to import a reference from APA PsycINFO (on the Ovid Platform), and I'm getting this error message: "Ein Fehler ist aufgetreten beim Speichern mit Ovid. Es wird versucht stattdessen DOI zu nutzen." Another interesting issue: I've changed the UI language in Zotero to English to get this message in English, but this message apparently stays in German.

AbeJellinek · October 29, 2024

Please post a Connector Debug ID.

maier.de · October 29, 2024

D732705719

AbeJellinek · October 29, 2024

HTTP POST https://[...].ovid.com/ovid-new-a/ovidweb.cgi failed with status code 502

502 (Bad Gateway) means there's a problem on Ovid's end, or with a proxy/VPN you're using.

maier.de · October 29, 2024

Ok thanks, I'll check back with our IT department.

AbeJellinek · March 3, 2025

Just pushed a new version of the translator. Your Zotero Connector should auto-update within a few minutes, or you can you can update translators manually from the Advanced pane of the Zotero settings. Can you try it out and see if it works for you?

maier.de · 2025-03-18T14:18:33+00:00

Sorry for the delayed answer. No, it still doesn't work. I'm still getting the error message saying it will try to use the DOI for metadata lookup. I then get the window showing a list of items that could be imported, but when I select one and click on ok, nothing happens.

AbeJellinek · 2025-03-18T14:38:46+00:00

Can you provide a Connector Debug ID for that?

maier.de · 2025-03-18T14:58:05+00:00

D881893736

Also here for the error reports: 1197945201