Problems with Ovid Translator

maier.de · 2024-10-29T10:47:24+00:00

I've just tried to import a reference from APA PsycINFO (on the Ovid Platform), and I'm getting this error message: "Ein Fehler ist aufgetreten beim Speichern mit Ovid. Es wird versucht stattdessen DOI zu nutzen." Another interesting issue: I've changed the UI language in Zotero to English to get this message in English, but this message apparently stays in German.

AbeJellinek · 2024-10-29T15:30:20+00:00

Please post a Connector Debug ID.

maier.de · 2024-10-29T15:33:57+00:00

D732705719

AbeJellinek · 2024-10-29T15:39:55+00:00

HTTP POST https://[...].ovid.com/ovid-new-a/ovidweb.cgi failed with status code 502

502 (Bad Gateway) means there's a problem on Ovid's end, or with a proxy/VPN you're using.

maier.de · 2024-10-29T15:47:54+00:00

Ok thanks, I'll check back with our IT department.