Upgrade StorageProblem setting up syncing
I have problems setting up syncing in Zotero. These are the steps required to reporduce the error.
1. Open Zotero
2. Go to Edit > Preferences > Sync
3. Fill in User name and Password and press Set up Syncing:
This result in the following error message
Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]
I have tried to uninstall Zoterom and install it again, but the same error message reappears.
Report ID 1818133953
1. Open Zotero
2. Go to Edit > Preferences > Sync
3. Fill in User name and Password and press Set up Syncing:
This result in the following error message
Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]
I have tried to uninstall Zoterom and install it again, but the same error message reappears.
Report ID 1818133953
-
dstillman Zotero TeamYou're running a version of Zotero from April 2023. You should install the latest version from the download page and figure out why you haven't received automatic updates in two years.
-
masvanbeThanks. Seems like my problem is solved!