Upgrade StorageWord plug in won't work
When I press the "Add note" in Word, the bar comes op, and I can type in words. The wheel starts spinning, but it never comes op with any suggestions.
I have reinstalled Zotero, reinstalled the Word-plugin, restarted everything but it haven't helped. It used to work fine, but stopped workin a couple of weeks ago.
The troubleshooting file says this:
D2022263373
I'm on a MacBook Pro, MacOS Ventura version 13.7.2.
I hope someone can help me.
I have reinstalled Zotero, reinstalled the Word-plugin, restarted everything but it haven't helped. It used to work fine, but stopped workin a couple of weeks ago.
The troubleshooting file says this:
D2022263373
I'm on a MacBook Pro, MacOS Ventura version 13.7.2.
I hope someone can help me.
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dstillmanIf you're trying to insert a citation, you need to click Add/Edit Citation (red bar), not Add Note (yellow bar), which is for inserting Zotero notes into your document.
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GittenoergaardI get the same result when I click add/edit citation - the bar comes up and I can type in it, but then nothing happens.
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dstillmanedited January 29, 2025What color bar? If the yellow bar is showing up, you need to press Esc to close it first before clicking the other button.
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GittenoergaardNow it works! Thank you so much :-)