This is a long standing problem with Zotero and mixed CJK/English text fields. I have lived with it for years. Persuading the developers that it is actually a problem with Zotero (or at least Zotero plus the MS Word environment), and not user incompetence, has always been difficult.
New Document. No formatting of any kind applied. First CJK/English citation added as footnote. Looks fine. Second citation. Looks fine. Go back and add a bibliographic item to first citation using Add/Edit Citation. Now the first citation (footnote 1.) has changed to Times New Roman.
Persuading the developers that it is actually a problem with Zotero (or at least Zotero plus the MS Word environment), and not user incompetence, has always been difficult.
I don't see any forum posts from you talking about this. On the other hand you can read back this thread and see me trying multiple times to reproduce this issue on my end, and being unable to, and thus, unable to fix it. We've never claimed this isn't a problem, or something we wouldn't want to fix. Making false accusations, however, is not going to help.
Could you provide me links to the papers that you cited in this document? Or export them from your library as RDF, upload somewhere and post a link here? What citation style did you use? What is the full version number of Word that you are running?
Thanks for the response. It wasn't an accusation. Clearly, it is not easy to reproduce the behavior in all environments, and that makes it hard to distinguish between a Zotero issue and and user behavior / environment problems. I appreciate your work.
Let's see if we can get it at least diagnosed. I'm happy to send you whatever info you need.
Looking good. I installed 7.1-beta.14+2e9b9d407 (64-bit) and repeated the sequence of citation insertions and edits as in previous comment - no font change. I'll keep using the beta version for work and post here if there are any issues. Many thanks for your work.
After a couple of hours of troubleshooting I found out that, at least in my case, this problem happened whenever the first reference in my bibliography was only one line long.
When I added some random words to the title of the first reference just to make it longer (in zotero), my whole bibliography was shown in the font that I used in my bibliography style. However, if the original reference (only one line) or another short (one line) reference is the first one in my bibliography list, the whole bibliography is in times new roman.
At this point I can't be bothered looking any deeper into this issue, but thought I'd share this in case it helps anyone.
Upgrade Storage
New Document.
No formatting of any kind applied.
First CJK/English citation added as footnote. Looks fine.
Second citation. Looks fine.
Go back and add a bibliographic item to first citation using Add/Edit Citation.
Now the first citation (footnote 1.) has changed to Times New Roman.
https://s3.amazonaws.com/zotero.org/images/forums/u160881/74hx8896tj4nbck8hc4v.png
https://s3.amazonaws.com/zotero.org/images/forums/u160881/fdwkweoekomwmoov2sib.png
Microsoft® Word for Microsoft 365 MSO (Version 2412 Build 16.0.18324.20092) 64-bit
Could you provide me links to the papers that you cited in this document? Or export them from your library as RDF, upload somewhere and post a link here? What citation style did you use? What is the full version number of Word that you are running?
Let's see if we can get it at least diagnosed. I'm happy to send you whatever info you need.
1/ The RDF files for those three items are:
https://www.dropbox.com/scl/fi/2quwjsek92682kgyc44ct/Anon_2023.rdf?rlkey=gs2n7xx0vke6u1hbaqle9w692&st=qifjkqnx&dl=0
https://www.dropbox.com/scl/fi/ogamruqwity9ggqhtahwc/Chai_2006.rdf?rlkey=4m3wa0hb2nkf8g7vx34te53ua&st=y6o67lea&dl=0
https://www.dropbox.com/scl/fi/yoxvp34kkgfnblu3qezkb/Li_2018.rdf?rlkey=fe05x31cvkk56v1at1i68s30b&st=ui74jo46&dl=0
2/ Citation style = Chicago 17th full note
3/ Word version = Microsoft® Word for Microsoft 365 MSO (Version 2412 Build 16.0.18324.20092) 64-bit
https://s3.amazonaws.com/zotero.org/images/forums/u160881/wryelhsbkvw1g7dqthhb.png
https://s3.amazonaws.com/zotero.org/images/forums/u160881/d7jrd9ccegwt0gu4rcnp.png
When I added some random words to the title of the first reference just to make it longer (in zotero), my whole bibliography was shown in the font that I used in my bibliography style. However, if the original reference (only one line) or another short (one line) reference is the first one in my bibliography list, the whole bibliography is in times new roman.
At this point I can't be bothered looking any deeper into this issue, but thought I'd share this in case it helps anyone.