@juamari: As above, we need a sample URL.

@jumari: Sorry about that. Fixed now in Zotero Connector 5.0.152 for Chrome. Be sure to reload the Amazon page. Thanks for reporting.

Update: I followed the instructions at https://www.zotero.org/support/troubleshooting_translator_issues and cleared the site's (Amazon) cache. The translator then worked.

I am having this problem today--both in Amazon and Barnes and Noble from a Chrome browser. In Amazon, when I select a book, the Save-to-Zotero icon turns into a book. At B&N, it stays gray. But both behave the same way. They declare an error and say they'll save it as a webpage, which is what happens. I have looked over the instructions mentioned above but see no instructions for how to clear an Amazon cache. How is that done?

Sorry for the delay, Abe. I've been away from this computer for a couple of days, and it's not happening on my other computer. The problem has been on any book I pick in Amazon. My Debug ID is D239293444. This morning, I removed my Connector extension from Chrome and reinstalled it. But no change.

Oh, and here's the report ID from the Connector extension: Report ID: 1977711678

I have just had the same problem using the Connector at NARA.gov. See: https://catalog.archives.gov/id/144128068?objectPage=12#object-thumb--12.

All I saw was a Report ID for the Connector (see above). Where is the Debug ID?

Here is the URL: https://www.amazon.com/Quick-Guide-Zotero-Management-Genohistory/dp/0999689940

It's happening for every URL I try in Amazon.

It's the same thing I did last time, but it calls it "Report ID" on my computer. My number is 65811124. Here's the link:

https://www.amazon.com/Quick-Guide-Zotero-Management-Genohistory/dp/0999689940

Thanks!

You seem to be getting a different version of the Amazon page. That could just be some A/B test, but if you're running any other browser extensions, try disabling those and reloading the page. If not, or if that doesn't help, can you right-click → Show File on the saved webpage item and email the .html file to support@zotero.org with a link to this thread?

Fixed. Your Zotero Connector should auto-update within a few minutes, or you can update translators manually from the Advanced pane of the Zotero settings.

I can also reproduce the National Archives issue - will fix.

Working great! Thanks, Abe.