Upgrade StorageLogin issue: Desktop sync
Hello! This issue seems similar, yet I can't pinpoint where we're going wrong.
We have a sync account but are unable to add a new desktop application. Attempts get an 'Invalid username or password' despite reconfirming that both are accurate.
Looking for some guidance if there's something missed, before we consider the process of resetting the password.
We have a sync account but are unable to add a new desktop application. Attempts get an 'Invalid username or password' despite reconfirming that both are accurate.
Looking for some guidance if there's something missed, before we consider the process of resetting the password.
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dstillman Zotero TeamIf you're getting that message, the credentials are incorrect (I mean, or something is intercepting your requests and returning a 403 Forbidden, but that's very unlikely). You should reset the password.