1795592863

Dheaadinda
Zotero can't add citation or bibliography, it's say "zotero could not load the component necessary to communicate with your word processor. Go to tools–>add ons–> extensions in zotero and make sure that the extension for your word processor is enabled" i already follow the instructions but it still error, what should i do?
  • adomasven
    version => 6.0.30
    For some reason you are not getting Zotero updates. The latest version of Zotero 6 is 6.0.37, but you can also upgrade to Zotero 7 which is now released as stable. You should update and figure out why you didn't get any updates. Let us know if you still have this issue after that.
  • Dheaadinda
    I think i already update it, but i still have the same issue after that, what should i do?
  • adomasven
    Submit another Report ID
    after attempting to insert a citation.
  • Dheaadinda
    187339719
    So yesterday i reporting about my zotero error, Zotero can't add citation or bibliography, it's say "zotero could not load the component necessary to communicate with your word processor. Go to tools–>add ons–> extensions in zotero and make sure that the extension for your word processor is enabled", and the zotero's team told me to update my zotero to newest version. I already update it but it didn't working. I even download the newest version, 7.0 version, and extract it. But when i opened the app, its still 60.30 version. What should i do? Should i delete my zotero and re-download it to newest version? But, will my file that i insert before be gone if i do that?
  • adomasven
    You can uninstall Zotero fully wherever it is installed and reinstall the newest version. Your data will not be affected.
  • Dheaadinda
    Really? I don't need to do anything and just uninstall it?
  • adomasven
    Yes. See https://www.zotero.org/support/zotero_data if you want to know where Zotero stores your data.
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