I can't figure out how to use Zotero normally, because when using Zotero, "Loading items" become a fixed phase，and can't continue to open any item normally.
Not sure how you're getting this to occur. When Zotero starts do you see the item list? Does this happen when you change the collection in the left pane? Are you switching to a different library (from one group library to another, or to your library)?
When Zotero starts, I can see the items list, but when the error occurs, change the collection in the left pane, Zotero just stay in "Loading items" fixed phase, and can't continue to open any item normally. When the error occurs, the right mouse button is not working in Zotero.
Can you restart Zotero and wait for it to fully load up and sit without doing anything for a minute, then enable debug logging and produce another Debug ID for changing the collection?
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Report ID: 596149410
I can't figure out how to use Zotero normally, because when using Zotero, "Loading items" become a fixed phase，and can't continue to open any item normally.
https://s3.amazonaws.com/zotero.org/images/forums/u8101184/izywqsgl4gv5gpcxc15i.png
Steps to reproduce:
1. Click any item button in the Zotero toolbar.
2. Stay in "Loading items" fixed phase, and can't continue to open any item normally.
I expected to use Zotero normally and smoothly. When using Zotero, I can open any item normally and smoothly.
Can you help me?
(Please don't create duplicate threads for the same issue. It just makes it harder to help you. Merged back into your original thread.)
Can you provide a Debug ID for Zotero startup, using the "Restart with Logging Enabled…" option?
Debug ID: D1685863777