Zotero blocked with the "Loading items" message

dstillman
This discussion was created from comments split from: Long delay "Loading Cited Items..." for specific document.
  • EGut_FR
    Hello, I am facing the same problem. I imported a new paper and Zotero blocked with the "Loading items" message also reported on other discussions. Re-starting Zotero or the computer did not improve the problem.
    My report ID is 1600460908. Zotero version 7.0.6
    Please could someone help, thanks in advance.
  • dstillman
    edited September 27, 2024
    (Please start new threads for new issues — the thread you posted to isn't related. I've moved this to a new thread.)

    Can you go to your Zotero profile folder and send the session.json file to support@zotero.org with a link to this thread?
  • EGut_FR
    Hi dstillman, Thank you for your answer. After some struggles, I found the file and sent it to your support team.
  • dstillman
    Thanks. This should now be fixed in Zotero 7.0.7.
  • EGut_FR
    Great! It works again. Thank you so much for your help.
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