Zotero blocked with the "Loading items" message

dstillman

This discussion was created from comments split from: Long delay "Loading Cited Items..." for specific document.

EGut_FR

Hello, I am facing the same problem. I imported a new paper and Zotero blocked with the "Loading items" message also reported on other discussions. Re-starting Zotero or the computer did not improve the problem.
My report ID is 1600460908. Zotero version 7.0.6
Please could someone help, thanks in advance.

dstillman

(Please start new threads for new issues — the thread you posted to isn't related. I've moved this to a new thread.)

Can you go to your Zotero profile folder and send the session.json file to support@zotero.org with a link to this thread?

EGut_FR

Hi dstillman, Thank you for your answer. After some struggles, I found the file and sent it to your support team.

dstillman

Thanks. This should now be fixed in Zotero 7.0.7.

EGut_FR

Great! It works again. Thank you so much for your help.