Zotero blocked with the "Loading items" message

dstillman · 2024-09-27T18:17:48+00:00

This discussion was created from comments split from: Long delay "Loading Cited Items..." for specific document.

EGut_FR · 2024-09-27T18:15:44+00:00

Hello, I am facing the same problem. I imported a new paper and Zotero blocked with the "Loading items" message also reported on other discussions. Re-starting Zotero or the computer did not improve the problem.
My report ID is 1600460908. Zotero version 7.0.6
Please could someone help, thanks in advance.

dstillman · 2024-09-27T18:17:27+00:00

(Please start new threads for new issues — the thread you posted to isn't related. I've moved this to a new thread.)

Can you go to your Zotero profile folder and send the session.json file to support@zotero.org with a link to this thread?

EGut_FR · 2024-10-01T13:21:02+00:00

Hi dstillman, Thank you for your answer. After some struggles, I found the file and sent it to your support team.

dstillman · 2024-10-03T08:43:25+00:00

Thanks. This should now be fixed in Zotero 7.0.7.

EGut_FR · 2024-10-03T08:57:12+00:00

Great! It works again. Thank you so much for your help.