Snapshots are also not working for me, but with Firefox. Report ID 2091385422 Before doing that, I uninstalled the extension, restarted Firefox, and installed the extension at new from the Zotero website. But still no snapshots anymore arrive in Zotero...
...edit: I should add that on website items, snapshots work as expected. Maybe they don't happen because there is also a PDF file like in the case where I checked it. It has this url: https://www.science.org/doi/10.1126/sciadv.ado6827
Can you confirm that on some specific website snapshots are taken with Firefox but not Safari for you? If so, post the URL, then provide a Report ID from Zotero and a Debug ID from the Zotero Connector for reloading the page and trying to save?.
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Can you provide a Report ID from Zotero and a Debug ID from the Zotero Connector for reloading the page and trying to save?
Report ID438667672
thank you very much for your help
Report ID 2091385422
Before doing that, I uninstalled the extension, restarted Firefox, and installed the extension at new from the Zotero website. But still no snapshots anymore arrive in Zotero...
...edit:
I should add that on website items, snapshots work as expected. Maybe they don't happen because there is also a PDF file like in the case where I checked it. It has this url: https://www.science.org/doi/10.1126/sciadv.ado6827