Sync Error w/ 2.0b7.5 - empty response from server

Astrenia · November 25, 2009

Updated both PCs. First syncs went fine on both. Later, tried sync again (I have both set to manual sync) on the 2nd PC and got a "Empty Response from Server" error message.

Restarts of neither Zotero alone or Firefox resolved the issue.

Now getting same message on 2nd PC. Again, restarts of neither Zotero alone or Firefox resolved the issue. Help?

1st PC:
Report ID: 78498046
Debug ID: D64286971

2nd PC:
Report ID: 622238705
Debug ID: D347349745.

nschneid · November 25, 2009

I'm getting the same error (I only use one computer, which runs Mac OS 10.6). Report ID: 119168143

My Library appears as empty on zotero.org, and the page for my group libraries displays an error.

davidedelstein · November 25, 2009

Same thing for me.

ID: 1596398745

wilko.hardenberg · November 25, 2009

same issue: no syncing and completely empy library
ID 1273492913

bluehat11 · November 25, 2009

Same here.Tried reinstalling add-in, other things recommended in the documentation. Get same error on both of my computers.

Report ID: 334283169

pirategenes · November 25, 2009

Same thing for me too:

Report ID: 2124838509

fcheslack · November 25, 2009

This is a server side problem. Website libraries and groups will appear empty as well. Don't panic while it gets fixed.

Astrenia · November 25, 2009

To add, I confirm same additional symptoms as first seen by nschneid:
My Library also appears as empty on zotero.org, and the page for my group libraries displays an error.

sbrandt · November 25, 2009

Thanks, fcheslack.

gavinln · November 25, 2009

I get an empty response from server when syncing with version 2.0b75. The Report ID is 804154501

amcnair · November 25, 2009

Continual sync error messages, and my library reportedly has no items

Rep ID: 1996902146

Thank you for your assistance.

evelynlsy · November 25, 2009

I have the same problem with the error message "Error response from server". My library also appears to be empty on zotero.org.

The report ID is 703213749

sean · November 25, 2009

We're aware of the problem and working on it. Thanks for your patience.

http://forums.zotero.org/discussion/5206#Item_24