Zotero Connector Translator Error in Firefox Browser

edited July 20, 2024
Hi,
I got an error on the Google Scholar page with single or multiple articles. I could select single/multiple files but saving to the library is not working. It's giving translator errors with the following log output.(Under Zotero connector-->Preference--> Advanced-->Report error)

#Selection of multiple files to Save into the library

[JavaScript Error: "9 row(s) failed to translate
scrapeMany@moz-extension://cfee43ab-0538-4cd7-b2f3-e4579f1355ac/inject/sandboxManager.js line 63 > eval:196:9
" {file: "[object Object]"}]

#Selection of a single file to Save into the library
[JavaScript Error: "1 row(s) failed to translate
scrapeMany@moz-extension://cfee43ab-0538-4cd7-b2f3-e4579f1355ac/inject/sandboxManager.js line 63 > eval:196:9
" {file: "[object Object]"}]

I have already opened my Zotero on the desktop and logged into Zotero online too. Meantime, I have checked in the Microsoft Edge browser. It's working on the Microsoft Edge browser.

I have done with "reset the translator", and "Reauthorize" of save in zotero.org in Zotero connector preferences. I have disabled all other add-ons. I have reinstalled the Zotero connector. But none of the steps are working.

Any help? Thanks.
  • dstillman Zotero Team
    We'd want to see an actual Debug ID from the Zotero Connector for reloading the page and trying to save, but on Google Scholar it's most likely just site access limits.
  • edited July 21, 2024
    Debug ID is: D143503140

    The Zotero Connector for Firefox works on other websites but not on Google Scholar. I just tried using the Zotero Connector on Google Scholar for the first time, so it's unlikely that I've reached the site's access limit.

  • dstillman Zotero Team
    Google can block for all sorts of reasons, including your geographical location. And it could be as simple as trying to save a bunch of items at once (as it looks like you're doing).
  • Perhaps it worked when I used a VPN with a different geo-location. Is enabling a VPN the only workaround for this issue?
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