Yes, of course it works. Zotero is used by millions of people. If you're having trouble with something, just politely report your problem, like everyone else here, and we'll do our best to help you.
To start, we'd need a Report ID, your exact versions of macOS and Word, and how you're reproducing the problem.
Thanks, I don't get any report ID but, I'm using MacOS Monterey 12.6.2, Word 6.85.2 and Zotero connector. When I try adding a reference the red box just stays there and I have to restart the program. Like the fourth or fifth time i try this, suddenly it works. for 30 minutes, then back to crashing.
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Yes, of course it works. Zotero is used by millions of people. If you're having trouble with something, just politely report your problem, like everyone else here, and we'll do our best to help you.
To start, we'd need a Report ID, your exact versions of macOS and Word, and how you're reproducing the problem.
I don't get any report ID but,
I'm using MacOS Monterey 12.6.2, Word 6.85.2 and Zotero connector. When I try adding a reference the red box just stays there and I have to restart the program. Like the fourth or fifth time i try this, suddenly it works. for 30 minutes,
then back to crashing.
While it may not help, you should start by updating to the latest version of Monterey (12.7.5) or a later version of macOS. 12.6.2 is outdated. OK, that's a freeze, not a crash. A crash would be one of the programs closing completely.
Can you reproduce this in a new, empty document, or only in an existing document? Approximately many citations?