Entering the DOI in Zotero does not bring up the literature 453538731

vicky613 · June 6, 2024

dstillman · June 6, 2024

We would need an example DOI that's not working for you.

vicky613 · June 6, 2024

https://s3.amazonaws.com/zotero.org/images/forums/u12231249/4zk829u0rlb184gal911.png
https://s3.amazonaws.com/zotero.org/images/forums/u12231249/vbko09x948k0zzwjnd0c.png
10.1080/14616688.2020.1722215

vicky613 · June 6, 2024

enter "10.1080/14616688.2020.1722215" in the DOI column, and it will display "Search failed: Zotero cannot find a record with the specified identifier. Please check the identifier and try again."

dstillman · June 6, 2024

That's working here. Can you provide a Debug ID for an attempt that fails?

vicky613 · June 6, 2024

D1684688948

dstillman · June 6, 2024

Zotero Error: An error occurred during a connection to doi.org.

TCP connection reset by peer

Error code: PR_CONNECT_RESET_ERROR

Zotero Error: An error occurred during a connection to doi.org.

It's your internet connection.

vicky613 · June 6, 2024

Okay, got it. Thank you.