Upgrade Storage"Zotero experienced an error updating your document." (Word)
Debug Output:
[extra output removed — D.S.]
[JavaScript Error: "An unhandled exception occured. [getDocument:y:\adomas\zotero\word-for-windows-integration\build\zoterowinwordintegration\document.cpp]"]
appName => Zotero, version => 7.0.0-beta.81+721f54fe4, os => Windows 10.0 22631, locale => en-US, extensions => OpenH264 Video Codec provided by Cisco Systems, Inc. (1.8.1.2, plugin), Widevine Content Decryption Module provided by Google Inc. (4.10.2710.0, plugin)
Debug ID:
D277015372
Persists on empty documents opened after rebooting Windows 11.
Tried all from the troubleshooting list @ https://www.zotero.org/support/kb/debugging_broken_documents that applied.
Also tried reinstalling the Word plugin from Settings -> Cite.
[extra output removed — D.S.]
[JavaScript Error: "An unhandled exception occured. [getDocument:y:\adomas\zotero\word-for-windows-integration\build\zoterowinwordintegration\document.cpp]"]
appName => Zotero, version => 7.0.0-beta.81+721f54fe4, os => Windows 10.0 22631, locale => en-US, extensions => OpenH264 Video Codec provided by Cisco Systems, Inc. (1.8.1.2, plugin), Widevine Content Decryption Module provided by Google Inc. (4.10.2710.0, plugin)
Debug ID:
D277015372
Persists on empty documents opened after rebooting Windows 11.
Tried all from the troubleshooting list @ https://www.zotero.org/support/kb/debugging_broken_documents that applied.
Also tried reinstalling the Word plugin from Settings -> Cite.
What exact Word version?
I can try safe mode.
What do you think may be wrong?
https://forums.zotero.org/discussion/108682/zotero-experienced-an-error-updating-your-document
Let us know if you find a solution.