Upgrade StorageReport ID: 122783224, could not sync my libraries.
Zotero cannot sync my libraries. I already topped up my storage, but they repeatedly said "too many retries." I don't know what I should do in this situation...
[JavaScript Error: "HTTP DELETE https://api.zotero.org/users/12987360/items?itemKey=24865787,286XT6BQ,28RHZXF7,2AKU3JQ6,2BPDQ92W,2G9LZ3MH,2HL2L6ZL,2KHPC2W8,2KUPAZL4,2MHAY4UH,2RVTA75S,2SLCZHNZ,2TC8RSSH,2U2R8LB7,2WMIUEMB,32BAU36A,3FCLXWWW,3HXAGKDE,3M56J9CC,3SZB6K97,3T37PXUQ,3WL3MVRV,3YEF73A7,3YGJBCWC,3ZKMSMIC failed with status code 500:
An error occurred"]
[…]
[JavaScript Error: "Could not sync 내 라이브러리 -- too many retries" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 200}]
version => 6.0.30, platform => MacIntel, oscpu => Intel Mac OS X 10.16, locale => ko-KR, appName => Zotero, appVersion => 6.0.30, extensions => Zotero LibreOffice Integration (6.0.4.SA.6.0.30, extension), Zotero Word for Mac Integration (6.0.10.SA.6.0.30, extension), ZotFile (5.1.2, extension), Better BibTex for Zotero (6.7.140, extension)
[JavaScript Error: "HTTP DELETE https://api.zotero.org/users/12987360/items?itemKey=24865787,286XT6BQ,28RHZXF7,2AKU3JQ6,2BPDQ92W,2G9LZ3MH,2HL2L6ZL,2KHPC2W8,2KUPAZL4,2MHAY4UH,2RVTA75S,2SLCZHNZ,2TC8RSSH,2U2R8LB7,2WMIUEMB,32BAU36A,3FCLXWWW,3HXAGKDE,3M56J9CC,3SZB6K97,3T37PXUQ,3WL3MVRV,3YEF73A7,3YGJBCWC,3ZKMSMIC failed with status code 500:
An error occurred"]
[…]
[JavaScript Error: "Could not sync 내 라이브러리 -- too many retries" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 200}]
version => 6.0.30, platform => MacIntel, oscpu => Intel Mac OS X 10.16, locale => ko-KR, appName => Zotero, appVersion => 6.0.30, extensions => Zotero LibreOffice Integration (6.0.4.SA.6.0.30, extension), Zotero Word for Mac Integration (6.0.10.SA.6.0.30, extension), ZotFile (5.1.2, extension), Better BibTex for Zotero (6.7.140, extension)
I have a large library 2109.3 MB on an 'unlimited' Zotero storage plan
The error console says:
[JavaScript Error: "Could not sync 23_Methods_Review_Holistic_Systems -- too many retries" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 200}]
[JavaScript Error: "HTTP DELETE https://api.zotero.org/groups/5119919/collections?collectionKey=2DL8LBRG,2MLPEL4J,2XPF6DGA,2YLEDMQY,35ISFIW4,3TBLXPSM,3US3LP9Y,3UXMZ2C9,3W9RQNDM,3ZN8AZUE,43QTDGAP,44FR7X9E,4AWDY6WJ,4BSAUTUM,4C96PMGH,4DXZ6QGQ,4FBALBV6,4FHTCI85,4HAXG84T,4HCIRPEF,4I3ZI2CI,4IW6RJ3V,4J7TL45G,4JRBPHVM,4KM7ZW63 failed with status code 500:
An error occurred"]
I submitted an error: 922075247
This is a large collective project; we need it to sync across multiple computers. I just tried this again Report ID: 944141018