Thanks for being so prompt. I was trying to import from the web. Nothing was coming across. I was getting the drop down saying saving to zotero but then an error occured message and was being directed to troubleshooting guide. I followed the steps and ended up in advanced settings after resetting translators, reinstalling the chrome connector. Now I don't get the drop down saying saving to Z. At one point it was saying Z was disabled....i'm not real confident and am working to an assignment deadline so not thinking entirely clearly.
or
https://www-sciencedirect-com.ezproxy.navitas.com/science/article/pii/S1054139X1630146X?via=ihub
These are just two examples
https://forums.zotero.org/discussion/comment/450008/#Comment_450008
https://forums.zotero.org/discussion/comment/451390/#Comment_451390