Upgrade StorageiPad - Error: Unable to unzip snapshot
I'm attempting to download the PDF files on my iPad, which were previously synced on my laptop. However, I've been encountering an error message stating: "Error: Unable to unzip snapshot."
Even after restarting the iPad and reinstalling Zotero, the problem remains unresolved. Strangely, following the reinstallation, none of the previously stored files in Zotero on my iPad are accessible anymore. The same error message now appears for every file. Urgently seeking assistance to resolve this issue.
https://s3.amazonaws.com/zotero.org/images/forums/u10600492/paxti5hnkgzn1y3gekau.png
Even after restarting the iPad and reinstalling Zotero, the problem remains unresolved. Strangely, following the reinstallation, none of the previously stored files in Zotero on my iPad are accessible anymore. The same error message now appears for every file. Urgently seeking assistance to resolve this issue.
https://s3.amazonaws.com/zotero.org/images/forums/u10600492/paxti5hnkgzn1y3gekau.png
This discussion has been closed.
Please note that the synchronization process has occurred, and the error typically arises for files that I didn't try to download initially, indicating they are now downloadable. However, for files marked with exclamation marks, the error persists despite this.
I attempted to replicate the issue by opening a PDF file in Zotero on my Windows desktop. After viewing the file path, I deleted it from there. Then, I returned to the app and attempted to open the file again to trigger a download. Is this the action you were requesting?
I am shocked by the speed at that you guys fix this bug and publish a new release.
Respect.
Stellar work from you folks!
https://s3.amazonaws.com/zotero.org/images/forums/u13117937/lmly30l22p0shrvigsx9.png
https://s3.amazonaws.com/zotero.org/images/forums/u13117937/mr1t6vr1ame3aqcxk1mw.png