Syncing images in notes via WebDAV

dstillman Zotero Team
This discussion was created from comments split from: Pictures in notes show as gray squares on other devices.
  • yt1820569
    I use WebDAV to sync pictures. In my case, figures in notes still cannot sync to other devices. Does it only work when using Zotero Storage to sync? Thanks!
  • dstillman Zotero Team
    (Please start new threads for new issues. I've moved this to a new thread.)

    Images in notes should sync via WebDAV. If that's not happening for you, we'd want to see a Debug ID for adding an image to a note and syncing.
  • wanghongtao
    Same here. Images in notes cannot sync via WebDAV. It appears as a grey square in other devices.
  • dstillman Zotero Team
    Same answer.
  • wanghongtao
    The Debug ID is D438861613
  • wanghongtao
    D1600745873
  • dstillman Zotero Team
    When you say "other devices", do you mean other computers running the desktop app, or the mobile apps? Images in notes won't yet appear in the note editor on iOS or Android.
  • wanghongtao
    I mean the desktop app which runs on Windows or MacOS.
  • dstillman Zotero Team
    OK, D1600745873 shows you successfully creating and uploaded embedded image ZGSQ23P9 (ZGSQ23P9.prop and ZGSQ23P9.zip on the WebDAV server). So that should be available on other devices.

    Do you have the other device set to download files "at sync time" or "as needed"?
  • wanghongtao
    I test again, it seems work now. It turns out I should edit the notes with some text and sync it several times to make it.
  • wanghongtao
    Thanks! I set all devices to download files "as needed", maybe that is the problem.
  • dstillman Zotero Team
    edited February 16, 2024
    Yeah, I guess this was just an oversight on our part that somehow has gone unnoticed for several years. We'll fix it to automatically download embedded images when notes are opened if file syncing is set to "as needed". Thanks for reporting.
  • dstillman Zotero Team
    (Though I'm actually not sure how this would ever work for you if you have all devices set to "as needed"…)
  • dstillman Zotero Team
    Oh, wait, no, you're right: it does work eventually even in "as needed" mode. It just doesn't always refresh the note window until you restart Zotero or open the note in a standalone window, so it seems like the image hasn't synced. So we'll have to figure out what's going on here.
  • dstillman Zotero Team
    edited February 22, 2024
    @wanghongtao: We've fixed this in the latest beta. Thanks for reporting.
  • wanghongtao
    Thank you very much!
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