Empty listing

We are a group of students. We made a collaborative Zotero team. When we save objects, we often get an empty listing.
It is only the image of a file to the left, and in the right we find the URL. That is it. So it is dificult to find the right link when we want to insert it in Word.

https://s3.amazonaws.com/zotero.org/images/forums/u11323102/hlvil274bj323mdzs2q7.png
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