prob of connection between Z and Word

HI
I need some help.
My Zotero seems to be correctly installed, it appears in my Word bar but when i click on Zotero options (add citation, add biblio, etc...), nothing works.
Otherwise i can always add new documents in my Zotero library.

Note i recently change my PC and now i use wordWPS docx

- ​I' ve deleted the extensions.json
- ​I've noticed that my storage was full, i ugraded it.
- I uninstalled/reinstalled Zotero.
Another idea please ?
Seb
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