I recently switched over to Zotero from Endnote and every time I use the Word citation tool, it goes well for a bit and then crashes. When this crash happens, it seems like it corrupts that Word doc somehow because it then crashes every time I open that specific document, but not other documents (that don't have any Zotero citations). Initially I thought maybe it wasn't Zotero related because the corrupted document crashes even in safe mode, but I have been able to reproduce this exact issue multiple times with different docs just by using Zotero citation in a new document. If I don't add any citations in a fresh document, there is no issue. I have deleted endnote from Word and my computer as a whole, deleted all old field codes from the doc, uninstalled and reinstalled the Word add-on, and repaired the Microsoft app. The frustrating thing is that this only becomes an issue after 50 or so citations, so I waste all this time adding citations to my new doc not knowing when it's going to crash or if I've fixed the issue. This is making me want to use a completely different reference manager but my manuscript is due tomorrow.

Report ID:1676183104