Add Citation Troubleshooting

minorton1117
In attempting to add citations to a document today, I ran into an issue wherein the citation dialogue box will only pull references in a Shared Library, but will not generate any sources from My Library. How to fix?

Many thanks!
  • adomasven
    edited October 13, 2023
    Are you using the normal citation dialog, or the classic view? Can you explain step by step what you're doing, seeing and what happens?
  • minorton1117
    I use the Microsoft Word plug-in, using the insert note button from the header menu in word that one accesses by clicking “Zotero.” After I click “Insert Note”, the search bar to find the source/citation appears, but it only allows me to search for sources that I have in one particular shared library.

    I have updated my operating system (Mac), uninstalled and reinstalled Zotero, and updated Microsoft Word. All Libraries are selected in settings, etc.
  • poettli
    edited October 17, 2023
    To add a citation, you need to use the "Add/Edit Citation" button. It will bring a red dialog window. The "Add Note" button is to add a note and brings a yellow dialog window. What color do you see?
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