Zotero - An error occurred saving with arXiv.org. Attempting to save using Embedded Metadata instead

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Zotero connector not working for arxiv: "An error occurred saving with arXiv.org. Attempting to save using Embedded Metadata instead"

see this example https://arxiv.org/abs/2310.04523

how do I fix this also appears in chrome>
  • dstillman
    edited October 10, 2023
    arXiv was a little slow for me just now testing this, and there've been another couple reports of slowness on arXiv, so it may just be that. The save did go through for me on a repeated attempt after reloading the page.

    If you're still seeing this, can you provide a Debug ID from the Zotero Connector for reloading the page and trying to save?
  • ZoeCMa
    edited October 10, 2023
    It appears to me that the OAI-PMH endpoint that feeds us the bibliographic metadata was timing out -- an unannounced outage.

    Could you try it again after some time?
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