Z7 Closes unexpectedly

arggem
Sometimes Z won't even open to run. A reboot "fixed" it. Now it opens, but as soon as I try to do something it closes.

1. Open Zotero (it opened to a previously open PDF).
2. Click on my library
3. Click in tag selector search box ... and it disappears.

The last time it happened, I enabled debug logging as soon as it happened, but I haven't reopened it yet, so I don't have the results.

I'm waiting for instructions before I open it again.
  • dstillman
    This is Windows? Can you provide a crash report from the OS?

    Do you have plugins installed? You might try holding down Shift (Windows) or Option (Mac) to launch Zotero in Safe Mode with all plugins disabled and see if that helps.
  • arggem
    edited October 4, 2023
    1. Windows 11
    2. How do I get an OS crash report?
    3. The only plugins (extensions?) I have are Web Threat Shield and Z connector.
    4. Safe Mode with plugins disabled-No change

    I don't know if this Report ID will help, but here it is (right after restart after crash): Report ID: 560922104

    Edit: After recent update and rebooting everything is fine now. Thanks!
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