Zotero plugin in Firefox visible but deactivated

lpaganifra
Hello,

I am running on MacOS 10.12.6 but Firefox is uptodate (115.0.3). For a few weeks now, the Zotero button in Firefox is visible but somewhat dimmed. If I point on it looking at some pdf, it says "Zotero is deactivated". Checking the plugin, it says it is active. If I click on the plugin button to deactivate it, it disappears from the Firefox plugins display. I reactivate it, it reappears but pointing at it, it still says "deactivated". I restarted Firefox and Zotero, no improvement.

Any hint ?
Thanks
Laurent
  • dstillman
    edited August 30, 2023
    Are you translating? Does it say "deactivated" or does it say "disabled"?

    It would say "Zotero is disabled" if you weren't on a regular online webpage or PDF (beginning with "http://" or "https://). I'd guess that you have some third-party PDF browser plugin installed.
  • lpaganifra
    Translating from French "désactivé" which is clearly the same as "deactivated". I am reading pdf papers from research journals as usual in Firefox and just can't save them to Zotero anymore as I used to do for years.
  • dstillman
    It's almost certainly just what I say — you have some PDF-related browser extension installed. If you look at the URL while viewing a PDF, it most likely won't begin with http:// or https://.
  • dstillman
    Translating from French "désactivé" which is clearly the same as "deactivated".
    And that's not the point. When posting here, translating is just never helpful. We always want the exact text you see on screen.
  • lpaganifra
    "Zotero est désactivé" was the original text.
    Indeed, the file was on docs.google and I asked for a download as a pdf. It opens as a local file in a new Firefox window : file:///Users/...
    So that's enough to prevent saving it to Zotero ?
  • lpaganifra
    And I have no third-party PDF manager/viewer plug-in of any sort installed.
  • dstillman
    The Zotero Connector can't access file:// URLs. You just have Firefox set to download PDFs. Fix the settings so that it just shows them directly at their original HTTP/HTTPS URLs and this will work again.
  • lpaganifra
    OK, thanks a lot for the rapid help
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