Error-ID: 5708062 | Zotero 7 Beta

bienlein
After trying to import an .epub file Zotero crashed. My Mac issued an error report which seems to be too long by characters to post it here though.
  • dstillman
    Can you post the first 100 or so lines? That's all we need. You can find the crash in the Console app if you closed it.
  • bienlein
    Process: zotero [83156]
    Path: /Applications/Zotero.app/Contents/MacOS/zotero
    Identifier: org.zotero.zotero-beta
    Version: 7.0.0 (7.0.0)
    Code Type: X86-64 (Native)
    Parent Process: launchd [1]
    User ID: 501

    Date/Time: 2023-08-18 14:15:29.0546 +0200
    OS Version: macOS 13.5 (22G74)
    Report Version: 12
    Anonymous UUID: 877A5DD1-354A-B1E1-56DC-3988171029B3

    Sleep/Wake UUID: C5D615B6-17A1-4BBE-8BAD-BB8A44120C85

    Time Awake Since Boot: 300000 seconds
    Time Since Wake: 673 seconds

    System Integrity Protection: enabled

    Crashed Thread: 0 MainThread Dispatch queue: com.apple.main-thread

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000168
    Exception Codes: 0x0000000000000001, 0x0000000000000168

    Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
    Terminating Process: exc handler [83156]

    VM Region Info: 0x168 is not in any region. Bytes before following region: 140737487593112
    REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
    UNUSED SPACE AT START
    --->
    shared memory 7ffffff46000-7ffffff47000 [ 4K] r-x/r-x SM=SHM

    Thread 0 Crashed:: MainThread Dispatch queue: com.apple.main-thread
    0 XUL 0x111e3b3eb 0x1111fd000 + 12837867
    1 XUL 0x1150d41cd 0x1111fd000 + 65892813
    2 XUL 0x1150d4260 0x1111fd000 + 65892960
    3 XUL 0x111ae091c 0x1111fd000 + 9320732
    4 XUL 0x113b80ef2 0x1111fd000 + 43532018
    5 XUL 0x113b80fdb 0x1111fd000 + 43532251
    6 XUL 0x113dd619b 0x1111fd000 + 45978011
    7 XUL 0x111d20970 0x1111fd000 + 11680112
    8 XUL 0x111dc8c43 0x1111fd000 + 12368963
    9 XUL 0x111f6cbfe 0x1111fd000 + 14089214
    10 XUL 0x111fbf591 0x1111fd000 + 14427537
    11 XUL 0x1127f48b2 0x1111fd000 + 23034034
    12 XUL 0x1128da5a8 0x1111fd000 + 23975336
    13 XUL 0x1127e1933 0x1111fd000 + 22956339
    14 XUL 0x1127f09df 0x1111fd000 + 23017951
    15 XUL 0x112bc605b 0x1111fd000 + 27037787
    16 ??? 0x2e5be066ce28 ???
    17 ??? 0x29eeb8da8 ???
    18 ??? 0x2e5be066a56f ???
    19 XUL 0x112d30515 0x1111fd000 + 28521749
    20 XUL 0x1127e3ffe 0x1111fd000 + 22966270
    21 XUL 0x1127f1dc2 0x1111fd000 + 23023042
    22 XUL 0x112bedbb5 0x1111fd000 + 27200437
    23 ??? 0x2e5be066ad74 ???
    24 ??? 0x29d618048 ???
    25 ??? 0x2e5be066a56f ???
    26 XUL 0x112d30515 0x1111fd000 + 28521749
    27 XUL 0x1127e3ffe 0x1111fd000 + 22966270
    28 XUL 0x1127f1dc2 0x1111fd000 + 23023042
    29 XUL 0x112bedbb5 0x1111fd000 + 27200437
    30 ??? 0x2e5be066ad74 ???
    31 ??? 0x2a1253138 ???
    32 ??? 0x2e5be066a56f ???
    33 XUL 0x112d30515 0x1111fd000 + 28521749
    34 XUL 0x1127f08cf 0x1111fd000 + 23017679
    35 XUL 0x112bc605b 0x1111fd000 + 27037787
    36 ??? 0x2e5be066ce28 ???
    37 ??? 0x29ee54bd0 ???
    38 ??? 0x2e5be066a56f ???
    39 XUL 0x112d30515 0x1111fd000 + 28521749
    40 XUL 0x1127e3ffe 0x1111fd000 + 22966270
    41 XUL 0x1127f1dc2 0x1111fd000 + 23023042
    42 XUL 0x11292dd9c 0x1111fd000 + 24317340
    43 XUL 0x112bf0aff 0x1111fd000 + 27212543
    44 ??? 0x2e5be066d9e0 ???
    45 ??? 0x2e5be066a56f ???
    46 XUL 0x112d30515 0x1111fd000 + 28521749
    47 XUL 0x1127f1c9b 0x1111fd000 + 23022747
    48 XUL 0x11292dd9c 0x1111fd000 + 24317340
    49 XUL 0x11284d67f 0x1111fd000 + 23398015
    50 XUL 0x112911cf6 0x1111fd000 + 24202486
    51 XUL 0x1127f1960 0x1111fd000 + 23021920
    52 XUL 0x111ee328e 0x1111fd000 + 13525646
    53 XUL 0x1116fbf97 0x1111fd000 + 5238679
    54 XUL 0x1116ed88d 0x1111fd000 + 5179533
    55 XUL 0x111772eaf 0x1111fd000 + 5725871
    56 XUL 0x11232680b 0x1111fd000 + 17995787
    57 CoreFoundation 0x7ff81ae56f2a __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
    58 CoreFoundation 0x7ff81ae56ecc __CFRunLoopDoSource0 + 157
    59 CoreFoundation 0x7ff81ae56ca5 __CFRunLoopDoSources0 + 217
    60 CoreFoundation 0x7ff81ae5592f __CFRunLoopRun + 916
    61 CoreFoundation 0x7ff81ae54f31 CFRunLoopRunSpecific + 560
    62 HIToolbox 0x7ff8248d5f3d RunCurrentEventLoopInMode + 292
    63 HIToolbox 0x7ff8248d5d4e ReceiveNextEventCommon + 657
    64 HIToolbox 0x7ff8248d5aa8 _BlockUntilNextEventMatchingListInModeWithFilter + 64
    65 AppKit 0x7ff81def125c _DPSNextEvent + 858
    66 AppKit 0x7ff81def0106 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1214
    67 XUL 0x112325e47 0x1111fd000 + 17993287
    68 AppKit 0x7ff81dee2788 -[NSApplication run] + 586
    69 XUL 0x1123270dc 0x1111fd000 + 17998044
    70 XUL 0x115eea68c 0x1111fd000 + 80664204
    71 XUL 0x11279da75 0x1111fd000 + 22678133
    72 XUL 0x115f601ec 0x1111fd000 + 81146348
    73 XUL 0x115f60625 0x1111fd000 + 81147429
    74 zotero 0x101199506 0x101197000 + 9478
    75 dyld 0x7ff81aa2141f start + 1903
  • AbeJellinek
    Are you able to reproduce this if you try to import the same EPUB again? If you are, please email the file to support@zotero.org.
  • AbeJellinek
    No need, actually. This doesn't seem to depend on the specific file being imported. We should be able to have a fix in the next beta.
  • AbeJellinek
    (And you should be able to import successfully if you try again, and if it still crashes, temporarily disable "Automatically retrieve metadata for PDFs and ebooks" in Zotero preferences.)
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