Zotero integration Plugin disapeared

Orosamu
Everything wored just fine. I uses Word with the zotero integration Plugin and since today it doesn´t work. I dont know why, i didn´t changed anything. I tryed everything from here:https://www.zotero.org/support/word_processor_plugin_manual_installation

I also reinstalled Zotero.

I think the Problem is, that the zotero integration Plugin just disapeared from Zotreo itself. Becouse they are not anymore in the Add-ons Manger. So i even cant disable or enable them. They also didn´t came back after reinstalling zotero.

Pls Help!

  • dstillman Zotero Team
    See Zotero Toolbar Doesn't Appear, and if you're still having trouble let us know exactly what you tried, in your own words, and what happened at each step.
  • Orosamu
    I can see the Zetero Toolbar in Word. But when click on "Add/Edit Citation" a Window with the name "Zotero Integration Error" popps up. It contains the Text: "Zotero could not load the component necessary to communicate with your word processor. Go to Tools -> Add-ons -> Extensions in Zotero an make sure that the extensioin for your word processor is enabled."

    Whe I follow these Instructions for the first time, everything looked fine. A nother time, and since then every time, in the zotero Add-ons Manager disapeared some how both of the zotero integration add-ons. Becouse there not there, and there are nowhere to download, i cant disable or enable them.

    Maybe i can still see the toolbar in word, becouse i had to install the zotero integration plugin manuelly for Word. But it work until today.
  • dstillman Zotero Team
    Can you provide a Report ID to start?
  • Orosamu
    yes. This is my Report ID: 1441407813
  • dstillman Zotero Team
    Did you do this?
    If you still don't see the installation buttons in the Cite → Word Processors pane of the Zotero preferences, it may help to open your Zotero profile directory, delete extensions.json, and restart Zotero. If you've installed any third-party plugins, you may need to reinstall them.
  • Orosamu
    not befor, but now i did it and it didnt worked
  • dstillman Zotero Team
    Try temporarily uninstalling your other plugins, deleting extensions.json again, and reinstalling Zotero again from the download page.

    If that doesn't help, there's something else weird going on, and the easiest option would probably be to try installing the Zotero 7 beta, which bundles the word processor plugins in another way.
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