『Zotero 7 Beta』Bug for the menu item【Find Available PDF】

DigitalResearch
edited July 23, 2023
After right-clicking the item, and choose the【Find Available PDF】in the right-side menu, the Zotero automatically shutdown unexpectedly.

Well, After restarting the Zotero, a pdf named 【Full Text】is listed under the item and
stored in the item folder.

【My OS】：Win11 x64 Beta Channel
  • poettli
    I confirm I encountered this a few times with beta 7
  • kzssc
    Just linking my post here on the same issue: https://forums.zotero.org/discussion/105641/7-beta-non-urgent-crash-when-fetching-pdf#latest
  • enozkan
    edited July 22, 2023
    This has been happening with some regularity, but not in a predictable manner, to me with the Beta. Appears to be similar to kzssc's report. Happens on arm64 Macs with Ventura 13.4.1(c) and latest Zotero 7 beta (beta21). It happens whether a pdf is successfully downloaded or not, which one finds out after restarting Zotero.

    Here is the first ~120 lines of the MacOS crash report:

    -------------------------------------
    Translated Report (Full Report Below)
    -------------------------------------

    Process: zotero [86805]
    Path: /Applications/Zotero.app/Contents/MacOS/zotero
    Identifier: org.zotero.zotero-beta
    Version: 7.0.0 (7.0.0)
    Code Type: ARM-64 (Native)
    Parent Process: launchd [1]
    User ID: 501

    Date/Time: 2023-07-22 00:00:58.7465 -0500
    OS Version: macOS 13.4.1 (22F770820d)
    Report Version: 12
    Anonymous UUID:

    Sleep/Wake UUID:

    Time Awake Since Boot: 360000 seconds
    Time Since Wake: 3386 seconds

    System Integrity Protection: enabled

    Crashed Thread: 0 MainThread Dispatch queue: com.apple.main-thread

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000168
    Exception Codes: 0x0000000000000001, 0x0000000000000168

    Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
    Terminating Process: exc handler [86805]

    VM Region Info: 0x168 is not in any region. Bytes before following region: 105553518919320
    REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
    UNUSED SPACE AT START
    --->
    MALLOC_NANO (reserved) 600018000000-600020000000 [128.0M] rw-/rwx SM=NUL ...(unallocated)

    Kernel Triage:
    VM - (arg = 0x0) pmap_enter retried due to resource shortage
    VM - (arg = 0x0) pmap_enter retried due to resource shortage
    VM - (arg = 0x0) pmap_enter retried due to resource shortage
    VM - (arg = 0x0) pmap_enter retried due to resource shortage
    VM - (arg = 0x0) pmap_enter retried due to resource shortage


    Thread 0 Crashed:: MainThread Dispatch queue: com.apple.main-thread
    0 XUL 0x112ffe65c 0x112500000 + 11527772
    1 XUL 0x116bb27f0 0x112500000 + 74131440
    2 XUL 0x116bb286c 0x112500000 + 74131564
    3 XUL 0x112c9574c 0x112500000 + 7952204
    4 XUL 0x1157a70d8 0x112500000 + 53113048
    5 XUL 0x1157a71e0 0x112500000 + 53113312
    6 XUL 0x1159a9c74 0x112500000 + 55221364
    7 XUL 0x112ee0f74 0x112500000 + 10358644
    8 XUL 0x112f851d4 0x112500000 + 11030996
    9 XUL 0x113144ac8 0x112500000 + 12864200
    10 XUL 0x113192e2c 0x112500000 + 13184556
    11 XUL 0x113c9c3e0 0x112500000 + 24757216
    12 XUL 0x113d6344c 0x112500000 + 25572428
    13 XUL 0x113d62618 0x112500000 + 25568792
    14 XUL 0x113c91a1c 0x112500000 + 24713756
    15 XUL 0x113c99210 0x112500000 + 24744464
    16 XUL 0x114007ee4 0x112500000 + 28344036
    17 ??? 0x243a34c21020 ???
    18 ??? 0x132e4cbf8 ???
    19 ??? 0x243a34c1c7a8 ???

    Thread 1:: */O Parent
    0 libsystem_kernel.dylib 0x1892ee060 kevent + 8
    1 XUL 0x112b69bfc 0x112500000 + 6724604
    2 XUL 0x112b4f4b4 0x112500000 + 6616244
    3 XUL 0x112b4d3b4 0x112500000 + 6607796
    4 XUL 0x112b56d8c 0x112500000 + 6647180
    5 XUL 0x112b54d80 0x112500000 + 6638976
    6 libsystem_pthread.dylib 0x189327fa8 _pthread_start + 148
    7 libsystem_pthread.dylib 0x189322da0 thread_start + 8

    Thread 2:: Socket Thread
    0 libsystem_kernel.dylib 0x1892f2ff0 __select + 8
    1 libnss3.dylib 0x102e35a24 0x102d88000 + 711204
    2 libnss3.dylib 0x102e3bdb4 PR_Poll + 516
    3 XUL 0x1129a3530 0x112500000 + 4863280
    4 XUL 0x1129a46c0 0x112500000 + 4867776
    5 XUL 0x1128f1728 0x112500000 + 4134696
    6 XUL 0x112b85b20 0x112500000 + 6839072
    7 XUL 0x112b4d3b4 0x112500000 + 6607796
    8 XUL 0x1128ea398 0x112500000 + 4105112
    9 libnss3.dylib 0x102e400e4 0x102d88000 + 753892
    10 libsystem_pthread.dylib 0x189327fa8 _pthread_start + 148
    11 libsystem_pthread.dylib 0x189322da0 thread_start + 8

    Thread 3:: IPDL Background
    0 libsystem_kernel.dylib 0x1892eb710 __psynch_cvwait + 8
    1 libsystem_pthread.dylib 0x189328574 _pthread_cond_wait + 1232
    2 libmozglue.dylib 0x10259cf38 mozilla::detail::ConditionVariableImpl::wait(mozilla::detail::MutexImpl&) + 12
    3 XUL 0x1128f0b5c 0x112500000 + 4131676
    4 XUL 0x112b85bf0 0x112500000 + 6839280
    5 XUL 0x112b4d3b4 0x112500000 + 6607796
    6 XUL 0x1128ea398 0x112500000 + 4105112
    7 libnss3.dylib 0x102e400e4 0x102d88000 + 753892
    8 libsystem_pthread.dylib 0x189327fa8 _pthread_start + 148
    9 libsystem_pthread.dylib 0x189322da0 thread_start + 8

    Thread 4:: JS Watchdog
    0 libsystem_kernel.dylib 0x1892eb710 __psynch_cvwait + 8
    1 libsystem_pthread.dylib 0x189328574 _pthread_cond_wait + 1232
    2 libnss3.dylib 0x102e3aca0 PR_WaitCondVar + 260
    3 XUL 0x112bfe12c 0x112500000 + 7332140
    4 libnss3.dylib 0x102e400e4 0x102d88000 + 753892
    5 libsystem_pthread.dylib 0x189327fa8 _pthread_start + 148
    6 libsystem_pthread.dylib 0x189322da0 thread_start + 8
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